Privacy Policy

Effective Date: 8/11/2025

First Coast Cardiovascular Surgical Center, LLC respects your privacy and is committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, share, and protect information through our website:

www.ffcsurgicalcenter.com

This policy is intended to comply with applicable Florida state laws, including the Florida Information Protection Act (FIPA), and federal laws such as the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

a. Information You Provide Voluntarily

When you use our website, you may provide us with:

·      Name

·      Email address

·      Phone number

·      Date of birth

·      Insurance information

·      Health-related information (if submitting a form or inquiry)

·      Any other details you choose to provide (e.g., appointment requests)

b. Automatically Collected Information

When you browse the Site, we may collect:

·      IP address

·      Device type

·      Browser type

·      Pages visited

·      Time and date of visit

·      Website behavior data via cookies or analytics tools

We use this data to enhance the functionality and performance of the Site.

2. How We Use Your Information

We may use your information to:

·      Schedule or confirm appointments

·      Respond to inquiries

·      Provide medical or health-related services

·      Improve website content and user experience

·      Comply with federal and state legal obligations

·      Send email communications (e.g., practice updates or appointment reminders)

We only use health information in accordance with HIPAA and FIPA.

3. HIPAA Compliance

Any Protected Health Information (PHI) you submit through our Site or during care is protected under HIPAA. Our practice has implemented administrative, technical, and physical safeguards to ensure the security and confidentiality of your medical information.

Please refer to our separate Notice of Privacy Practices [Insert link if available] for a complete overview of your HIPAA rights.

4. Disclosure of Information

We do not sell or rent your personal information.

We may share your information in the following limited situations:

·      With your healthcare providers (as permitted by HIPAA)

·      With service providers (e.g., web hosting or billing companies) under confidentiality agreements

·      When required by law (e.g., subpoena, court order, law enforcement)

·      To protect your health or safety, or the safety of others

5. Florida Information Protection Act (FIPA)

As a healthcare provider in Florida, we comply with the Florida Information Protection Act (FIPA). This means:

·      We will notify you promptly in the event of a data breach involving your personal information.

·      We take reasonable measures to protect your personal information from unauthorized access or disclosure.

6. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect general user behavior data. This helps us improve the Site.

You may choose to disable cookies through your browser settings. However, some features may not work as intended.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or data handling policies. Use caution when visiting external websites.

8. Data Security

We maintain reasonable administrative and technical safeguards to protect your data. However, no internet transmission or electronic storage method is 100% secure.

Please avoid submitting highly sensitive personal or medical information via unsecured web forms or email.

9. Your Rights

You have the right to:

·      Request access to your personal information

·      Request corrections or updates

·      Request deletion of certain data (subject to legal limitations)

·      Withdraw consent for marketing communications

To exercise any of these rights, contact us at the address or email listed below.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from minors without verified parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with the updated effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact:

First Coast Cardiovascular Surgical Center, LLC

7011 AC Skinner Parkway, Suite 170

Jacksonville, FL 32256

Phone: 904-848-7770

Email: infoFCCSC@firstcoastcardio.com